Customer Reviews and Testimonials

Testimonials and Reviews from our Customers.

At Bunk Bed King we want to make your online shopping experience secure, simply and straight forward.

We have just started collecting reviews on site and we can now share them with you. Also, you can see unsolicited feedback from our customers that we have received prior to the reviews - If you would like to add your comments, please feel free to Contact Us.


I purchased this bed a few months ago, and just put it together today for my girls. It had been in storage until we moved. Nothing is wrong with it at all, I just wanted to reach out and tell you that I am so happy I made this purchase. I was worried, but I am SO in love with it. It is perfect! It is everything I wanted for my girls, and it's so sturdy. Thank you so much for making this bed!! (I hope I am messaging the manufacturer.) It is such good quality, and I was SO surprised. The pictures don't do the product justice. Everything down to the finish is just so much more impressive than I ever imagined from the listing. I'm so happy with it, and can't quit looking at it! Thank you! I'm SO glad I found this one!!! Jessica

I highly recommend Bunk Bed King. I shopped the local furniture stores and they were all out of stock. I was told it could be 4 months to get a bed. I found BBK online and ordered the twin over full with drawer stairs. I ordered (free shipping) on a Friday and had all (6) boxes by Tuesday. To me, that’s very impressive with the shipping problems going on and Christmas around the corner.

The directions were easy to follow. It took me a couple of days working alone at my leisure to put it together. The bed is solid and seems like a quality product. Mark B

I am still in shock about how amazing this bunk bed is. I cannot believe the quality for the price. We bought the twin over twin tall bunk in honey color. The instructions were crystal clear and all the parts were well organized. There were many steps, but we got it together smoothly.

We appreciated the clear directions. The bunks are very solid and of great quality. They are going to last a long time. We are 100% happy with the purchase. The price is phenomenal! Highly recommend. Merywen W

Great service, good prices, delivered on time as promised, excellent quality, very sturdy, clear assembly direction In my humble opinion Bunk Bed King is one of the best on the market. James McD

We just purchased a beach house and were looking for more beds to sleep more people. So Bunk Bed King came to the rescue and we bought 2 sets of the full over full bunk bed. Delivered on the exact day they said they were coming. Great instructions, easy to follow, and all the parts were numbered and included. We also purchased the side stairs and they were fairly easy to put together. So far, overall very satisfied with the purchase. David S

I am writing to you to let you know that I am one happy customer. I bought the gray bunk bed with the 3 steps. I placed my order last Saturday and you guys shipped it right out on Monday. It sent me notifications on my phone as to when it was shipped and would arrive. It arrived on Thursday as stated in the tracking. My father put it together on Saturday and let me just say everything was perfect. The directions were well written, the parts were all labeled, and most importantly the bed itself and color were perfect.
I am so glad I took the extra money and went with your beds, instead of a Walmart brand. My father found you on the internet and told me to check you out. I am just amazed at everything. The wood, the color, the way it looks when it's put together. My kids love their new bed. Thank you again for the fast delivery, amazing product and color. Kassie G

I want to start by saying your customer service is outstanding. Not only was I surprised at how quickly our shipment arrived, we also received an email providing clarification of a color name change so we weren’t confused when we compared the invoice to our order when it arrived. The bed was very easy to assemble. The bunk bed feel very stable and I only needed assistance placing the top bunk on top of the bottom bunk. I highly recommend this company and my kids love their new bunk bed! Michael M

I highly recommend Bunk Bed King and their product. Ordered a twin over full bunk bed with stairs and storage drawers. Was delivered right on time; instructions were some of the best we’ve ever used for this sort of thing; no missing parts or pieces. We’re well satisfied with the product - good job Bunk Bed King! Sandy

We love our new bunk bed! A similar one at a local bed store is on sale for over $1,000! We paid $350 here with free shipping! *We were concerned about buying a whole bed on the internet but when we got it we were even more than impressed. -The quality of the wood and color are great. It almost seems like too good of a deal. Customer service is great and fast too.Ken M

Just wanted to tell you that was the best package bunk bed that I could have found. Assembled with my granddaughter before Christmas, took our time to get it right, and the result was impressive. Grateful for your quality of bed, fasteners, and instructions. I would do it again. Bobby A

Wow - a great product! I purchased the twin over twin bunk bed with stairs and trundle for my granddaughters. I placed the order on a Wednesday night and it was delivered on Monday. Honestly, I was hesitant about buying a product of this nature from the internet without knowing its quality. But no need to worry. It was simple to put together and I didn't need any help except to lift the top bunk into place.

The only difficulty was "reading" instructions that were pictures only...there are no words to tell you specifics that you need to know. Sometimes I had to back up and turn a piece around or upside down. Other than that, no complaints! It's solid and even I could climb the stairs to tuck in my granddaughter. I highly recommend this product to anyone looking for a great bunk bed at a very reasonable cost! Debbie G

Thanks. You build a fine bed. It's solid, comfortable reeks of quality and goes together fairly easily.We've made a dorm of bedroom so all our young grand kids can be together. Maybe, just maybe they'll get some sleep. Phil H

Thank you Bunk Bed King for providing such an incredible, sturdy bunk bed for the lowest price around. After having already purchased a bunk bed through a major retailer, but never receiving it as well as not being contacted regarding the continued shipping delay, I began my bunk bed search online. As I came upon Bunk Bed King, I was immediately impressed with the lowest price for a bunk bed that included the stairwell! I actually told the major retailer that I had found a company who provided "more bunk bed for the money" with promise of quick delivery. That retailer was not able to compete and asked me if I'd like to cancel my order.

I absolutely LOVE the bunk bed from Bunk Bed King! As we assembled it, We were more than pleased with it's sturdiness (not to mention the clearly-marked sections made it easy to put together). The four drawers on the stairwell provide so much storage. I would never have been able to afford adding a stairwell through any other company so THANK YOU! I have already verbally recommended this company to my family and friends..

I also want to let you know that one of the reasons I trusted your company website was because you distinguished the tint of the different stain options. This simple note that I read while browsing built my trust. It was genuine and not just "stain may not reflect image".

Since I ordered on a Friday of a holiday weekend, I completely expected the shipment to be somewhat delayed (especially since I had already waited eight weeks with five more weeks added before the possibility of receiving my previous purchase through the other retailer). But instead, I received the bunk bed that next Thursday. Thank you!! My kids love their new bed so much. Laura K

Thanks for all you do to provide us with an incredible bunk bed for an amazing price in an unbelievably quick delivery time! I highly recommend this company. I purchased this exact bed online on a Monday afternoon and it was delivered on Wednesday. Good quality, fairly easy to put together, and my kids love it. Tiffany A

We absolutely LOVE this bed. Let me just first say that if anyone is worried about there being so customer service phone number like we were, DO NOT. They reply promptly to your emails. We went to every furniture in or city pretty much. we did not find a better bed, better quality or a better price. I recommend to all my friends and family. Thank you bunk bed king! Y Family

I purchased 2 full on full bunk beds from BBK and was nervous to make such an expensive purchase, online, and with a retailer I had only encountered during my very short search for F-F BB's. I must say the entire experience was excellent! BBK had good marks with the BB (which was the leading reason I felt safe doing business with them) as well as had good reviews already posted online. My experience was just as good as the reviews; so, I know they were legitimate.

I placed my order and received my beds within 1 week of order confirmation. The beds were double boxed and every part was adequately marked which helped making set up and installation very easy. I sent them a message, prior to receiving my order, and received a response in less than 24 hours. Absolutely wonderful company who also, not to mention, offered free shipping and free drawers for the beds. GREAT pricing, an absolutely amazing, high-quality product and wonderful service is what would make me recommend your company to many, many more families with the need to maximize their space.

Thank you for a great shopping experience! JaVonya M

We received our bunk bed set in a timely manner. It is absolutely beautiful! I just wanted to say that we have been searching for a bed like this for a while and I'm so happy I stumbled across your site. My daughters room is complete and I wanted to send you pics. Thank you! Melanie R

While my husband is deployed everything in our house that can go wrong has gone wrong. Being alone with 2 children and my youngest a bunk bed is falling apart so I visited some local furniture stores and they wanted over $2K! I searched a few online stores prices were getting better but knowing if I did this I would have to put it together alone. But, I kept searching looking for a great deal of the exact style and color I was looking for, then came bunkbedking!

The price was amazing, then free shipping! The bed was ordered on a Monday afternoon and arrived to our house in great condition on Thursday! Communication was awesome from the company! I asked a fellow spouse of a deployed soldier to help me out, she did without question! The directions, pre marked holes, and supplies were perfect! 2 army wives, 4 boxes and a little bit of time was all it took! So simple and one less thing for this army wife to need to worry about!  Thanks for everything bunkbedking! Brenda

Everyone at Bunk Bed King! Thank you so much for the wonderful service, product and delivery. My grand kids face timed me and showed off their new bed. They love it! Blessings to you all. Shauna C

I just wanted to thank you for the beautiful bunk bed & trundle bed that I ordered from you. I have a room set up for my 4 grandsons, now. The beds are beautiful & sturdy. As safe as bunk beds can be made. Only one of the boys is actually old enough, at the moment, to sleep in the bed, but he was so excited to see the room all put together. So thank you for the wonderful beds, at a great price & amazing customer service. Brenda W

We love our new bunk bed! We ordered the tall twin-over-twin stairway bed in white with all of the drawers. It is gorgeous, solid & sturdy, not to mention so safe for our 2 and 5 year old kids. The stairs are fantastic! The drawers have tons of space and are also well built. I reviewed every BB website and customer feedback before choosing this bed and this company. I was impressed that I ordered my bed on Thursday, midnight, and all 5 boxes arrived on Monday~ well before the speedy planned delivery date of Wednesday. Impressive!

I have already refereed you to many friends and heard from 2 friends that they ordered the same bed from you this week alone (we had a birthday party the day after it was put together~ great advertising :) You'll be seeing the orders pouring in from Santa Barbara! Thank you so much. Cheers, Diego & Lola's Mama :) P,S, I hardly ever place a testimonial, but you guys deserve one! Kimberley R

Just wanted to share a photo, which I give you permission to use. My twin sons are over the moon happy with their new bunk bed! I am amazed at the quality for the great price and am very happy I found you on eBay! I am a single mom and somehow I managed to assemble the bunk beds by myself! I will definitely recommend you to family and friends! Elizabeth H

I just wanted to thank you for the great quality, instructions and product that you produce. My husband and I put together the full bunk over full bunk beds with drawers. We couldn't be happier with the product. Just thought you should know. Julie F

This organization was wonderful to work with. We ordered a bunk bed that provided stairs to the top bunk and drawers underneath. We are a non-profit organization that provides transitional housing. We were definitely looking for the most efficient way to spend a limited amount of funds for a new bed. We received our order within a timely fashion, all the pieces were provided, in good condition, and the directions were easy to follow. The bed is an excellent value and is very sturdy. The wood is also a decent quality. This was a good value and an excellent business to work with. Kimberley H

We purchased the staircase bunk bed about 2 months ago. I was VERY skeptical making such a large purchase without ever having viewed the product in person. However, this bunk bed seemed to have everything that I had been looking for at the best price (staircase with storage drawers, extra headroom for bottom bunk, higher rail on top bunk, etc.). Upon receiving the bed, we started unpacking the boxes (it came in 5 very heavy boxes). We were VERY impressed with the quality of the wood. My mom & I are fairly handy and we were able to put the entire set together in 1 day. The holes were all pre-drilled and the instructions were very easy to follow. My boys love their new beds! We have sustained just a few minor scratches on the beds (due to "little boys being little boys"), but they are easily hidden with a furniture marker.
Thank you for such a great product! Jamie E

I ordered a bunk bed with stairs and drawers last summer. It took us a very long day to assemble, but that bunkbed is sturdy because of the way it is assembled. When we got to finishing the stairs, one of the pre-packaged boxes had a piece that was backwards for what was needed. I wrote to Bunk Bed King, sent pictures of what was wrong so that they could make sure they sent the right replacement, and 2 days later had a new pre-packaged box with all the required pieces. The customer service was excellent. In fact, even before I ordered the bed, I spoke to them on the phone to make sure I was getting the right height bed. They were helpful and patient. The bed has been in heavy use for a year now, and is still very stable, unlike another less expensive bed we had in the past. I recommend this company and their products. Kristen F., NYC

I just purchased the twin captains bed for my two boys! I love the wood and it is very sturdy. Well worth the money! I love it and the boys do too! Great bed! Mary B

Excellent bed! ordered twin over twin with trundle quality is excellent, solid as a rock when assembled. Could not be happier with this purchase. Will gladly recommend to anyone. Danny B

We received our bunk beds and We Love Them! They are perfect. They are sturdy and the drawers underneath are so huge and nice. We are VERY Pleased and just wanted to say Thanks Brandy B

Extremely pleased with the service and ease of this experience. The bunk bed arrived in less than a week (and we live in upstate NY) and was assembled easily. Our girls were so excited, they could not wait to go to "sleep" that night. Thanks for offering such a quality product! Logan M

We just put together our bunk bed and the quality exceeded my expectations. What a great bed for the buy. And such a simple, easy website to shop from. Thanks! Renae K

I just wanted to let you know I got the bed together and it looks absolutely beautiful. Thanks for the best service. I'll recommend you to anyone I know looking for bedroom furniture Wayde C

Hi, Just wanted to give a shout out to Bunkbedking. Unbelievable quality for the price! Unbelievable customer service. I wish all online shopping was like this. I will recommend Bunk Bed King to everyone I know in the DC area. I seriously can't believe how easy they were to put together, how good the beds look and how quickly we received the packages all for a remarkable price. Fantastic! Nancy B

It was very hard for us to order an item like this site unseen, but with the depth of detail in the description we decided to bite the bullet and order. We were on edge all week until Fed-Ex drove up and delivered the packages. We want to thank you for a very good quality and good looking product, me and the wife but them together in about an hour with the help of a cordless driver and every part and every hole was spot on. When we bought mattresses the sales jerk augured that there is not a full over full bunk but I won. We want to thank you for hopefully helping us get the twins OUT of our bed. Thanks, Mr JH

Our boys love their new bunk bed. We are really impressed with the excellent customer service we received from your company. I will highly refer friends and family to your company who are looking to purchase furniture. Chantelle W

We purchased a Walnut Ranch style set and are very pleased! The bed is very sturdy, easy to assemble (3 hours), beautiful, and the gate is high enough that we do not worry about our son rolling out. In addition, the gap in between the two beds is sufficient, so that our other son does not have to worry about banging his head. We still cannot believe we got it for so cheap and no S & H or taxes! We also received it in about 7 days. All this to say "Thanks!" Richard Family

want to thank you very much for the quick response on our order. It was a last minute order on our part and we didn't think or even plan to receive them before Christmas so it was a big surprise for us and our twins when they arrived before Christmas. We are very happy with the product, needless to say how happy the girls are. Thank you again for your quick turn around. You certainly made our Christmas more special Judy W

I placed the order on Sunday and it is already here, wow that is great. Thank you so very much, pricing is great and the free shipping was an added bonus. Because of you my grandson will have what he wanted for his birthday. I will be ordering from you again and will tell my friends about you Richard M

My husband opened the box and said, "they are real wood", I think for the price he was expecting anything but. After putting them together, we were both pleasantly surprised at how sturdy they were. You guys offer an exceptional deal with quality and affordability. Will refer family and friends to you all Shannon C

We ordered the beds - got the beds - set up the beds - love em'! Thanks, a satisfied customer and happy boys. Lavon O

This isn't a question so much as a comment. I ordered a set of the twin over twin honey bunk beds on Sunday April 6th and I just wanted to say how delighted I was to already have receive it on Tuesday! I have never had such fantastic service! And the quality of the bed is just as wonderful! Thank you so much! I have been telling everyone I know of about how happy I am to have done business with you! Amber A

Thank you so much for the speedy delivery! Our twin over full bunk bed arrived today. Just in time for my son's birthday. We haven't put it together yet but so far everything looks good. Thanks for making the effort to get it here quickly, you went above and beyond for us. Thanks again. Debbie B

Hi! I ordered bunk beds for my kids on Thursday April 3rd and was waiting very patiently for the email with my tracking number in it to arrive. Imagine my surprise when I got home yesterday (April 8th) and my bunk beds had already been delivered! Wow! You guys are great. I have to admit though, that my husband and I were even more skeptical of the quality of the beds. Not only were they cheap, but the delivery was free and they arrived less than a week after I ordered them! Once again, imagine my surprise when we opened up the beds and saw how absolutely beautiful they were. Everything was packaged so nicely. The directions were very clear. We got the beds set up in just under two hours and two very no stress hours at that! The kids love their new beds and so do we. Thank you! Michelle R

We received our twin over full bunk bed set on Friday. I was very leery of my purchase because it was so inexpensive. I thought for sure something would be wrong. I was very surprised! This is a QUALITY set. All of our friends and neighbors are impressed and you might get some of their business. Suzanne A

Just set up the bed. It is wonderful! My daughters are thrilled and you have "saved Santa" for another year Del R

I wanted to let you know that the Captains Bed in Honey finish arrived in great shape and went together without any problems. I also wanted to say I am very happy with the fit and finish of this bed and it looks great. Thanks again for making a nice bed available at such an affordable price! Cary A

I am ecstatic with this purchase! It was easy to put together and it looks wonderful! My daughter's are so happy! Thanks so much! Amy B

Just wanted to let you know that we came in on Friday and purchased the twin over full from you. We are pleased with the quality of the bed. It matches perfectly with the current furniture in my son's room. He sleeps great in it and not in my bed anymore. You will be on my list of places to refer to people. Thanks again! Theressa C

Thank you so much for all of your help! We could not be happier with the quality of the beds that we ordered. They look just great. I got them put together over the weekend. Just awesome! We at the ministry here are so very thankful! God Bless you both and your company! If anyone asks where we got our beds, we will be sure to tell them about you Scott H

Just wanted to let you know our twin over full bunk bed arrived on Saturday, and the set is just beautiful! I am thrilled with our purchase. I was so hesitant to purchase something this important online but the look of elation on my sons face indicates we made a wise choice. Thanks for your help and for offering such quality pieces! Emily W

The bed is incredible for the price. It is worth more than it was sold for. Excellent quality and easy to assemble Kristy L

These bunk beds exceeded our expectations. Everything we had looked at in the stores was more expensive but the quality was horrible. The beds we got from you are far superior and the price is fabulous. We will recommend you to all of our friends. John T

This was an EXCELLENT company to work with. All the parts came in and everything was in perfect condition. I had a couple of questions and emailed them, and they wrote back right away. Payment was easy and everything was just as they had laid out. I would recommend Bunk Bed King to anyone! Christael W

Great experience with this vendor. By far the best price/quality I found on the internet or stores. If you are looking for a bunk bed this is the place to go. Sean G

I am entirely satisfied with my bunk bed purchase, the price, and the delivery process. I would highly recommend this merchant to friends and family. Beverley J

I purchased my bunkbed with a certain credit card because I thought the price of the bed must be too low. I wanted to protect myself. Bunk Bed King delivered to me in a very timely fashion a bed that was a better than I thought I was going to receive. Michael D

The bunk bed came quicker than expected, which was great (from the order being placed in Texas to delivery in the Northwest was 8 days). The item was double boxed which prevented damage. The price was exceptional and we could find a better price anywhere. My overall opinion is that Bunk Bed King is a great company and a money saver in regards to bunk bed purchases. Nathaneal H

Best price, immediate shipping, great follow up, great service. Absolutely perfect. Rare to get good service these days. Thank you! Eric K

My husband and I are ecstatic over the beautiful bunk beds we purchased for our son with Bunk Bed King. We have been pricing bunk beds and could not find any reasonably priced, new or used in our NJ area. After searching on the Internet we were fortunate to have come across this web site. The quality is outstanding and we could not be any happier with our purchase from this store. Whenever one buys anything online, there is always a bit of concern that you will be disappointed and not get a decent product. This was not the case at all. We were shocked when we opened the boxes and saw such a well made and beautiful piece of furniture. No one can beat your prices. Thank you for a wonderful product and easy transaction. Kelly and Steve Z

Great bed - great price! Sarah H

Very satisfied with the product. Attractive and sturdy bunk beds. Aero H

To place the order was easy. we received it very soon after. the quality is excellent. I was completely satisfied with my purchase. Candace B

These people are the best. They really put the customer first. Fast shipping, pleasant to talk to, problem solvers, and the product (I ordered the white bunk bed) is fantastic! It took me no time at all to set up and my children love it. It is a durable and solid design. All you need is the mattresses and your done. THANK YOU SO MUCH BUNK BED KING. I recommend them without reservation. Thomas M

Awesome bed, will buy here again. Great service. Thank you I will tell all my friends and send them their way. Way to go to help parents afford good bunk beds Dwayne S

Everything was exactly as described. My order was handled in a much appreciated timely manner and I received it exactly when promised. Thank you my girls love the beds! Mariana T

Best price on the web that I found and very nice and sturdy bed my girls love their new room. Robert M

You never are sure what to expect ordering online but I had the best experience ordering from Bunk Bed King! I have recommended this merchant to friends. Not only was the price and shipping unbelievably low, the item was delivered within 3-4 days and I received a quick response when I had a question. And of course, the bunk bed I bought was as good if not better than what you would find at a store. I would highly recommend this merchant to anybody. Thanks, Linda S

I am very pleased with the complete service that I received from Bunk Bed King. I have and will recommend them to everyone that I know. Jacqueline H

Great price, fast shipping, friendly customer service and a good-looking bunk bed! Very happy customer! Kristin Bedard

Great bed! Second one I bought. Can not believe the bed is so cheap and good. Douglas M

Excellent communication, amazing prices and the quality of the furniture when it arrived exceeded expectations (given the low price). I am very pleased and would highly recommend this merchant. Kimberley T

I was extremely pleased with Bunk Bed King. The price was great, and when the product arrived in just two days , we were pleased that the bed was indeed real wood and the natural color we ordered. We would definitely shop with them again and recommend them to friends and family. Sabreia F

Absolutely no problems dealing with this company. I recommend them to all! My purchase is wonderful and just as described. Thanks Bunk Bed King. Lori R

Not only were they the cheapest, but also a really good customer shopping experience. The quality/price factor is very, very good. Rob A

Easy process, great price, great build. My nieces loved the beds. I was very surprised at the quality. If I ever need bunk beds I will buy from this company. Chenoa B

This is a repeat order from this Vendor. The merchandise, customer service, and prices are exceptional! I would recommend this Vendor without any reservations! Angela B

Got the beds last night. My brother in law and I put them together in about 45 minutes (could not find cordless drill battery) The beds are great looking and very high quality. My wife and I are very pleased with the beds and nobody, I mean nobody can touch your prices. You and you company have made my 6 year old summer. Mich and Jennifer F

Can't say enough about the excellent customer service I received from this merchant, which is why I would not hesitate ordering from them again! Angela B

Awesome product - less expensive than elsewhere. Fast shipping. Laurie V

The bunk beds are wonderful - they arrived promptly and in great condition! They were also easy to assemble and are very high quality! Thank you so much! Rebecca Z

Everything was as explained and the transaction was smooth. AND my bunk beds are even better looking than the pictures! THANKS! Christina M