Important Safety Information

Bedz King Recalls Bunk Beds with Side Ladder Due To Entrapment Hazard (Recall Alert)

Consumers should stop using this product unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Recall date: March 20, 2014

Recall number: 14-725

Name of product:

Bedz King Bunk Beds with Side Ladder

Hazard:

A protruding corner post on the bunk beds exceeds the 5mm allowed by industry standard, posing an entrapment hazard.

White 151sl Honey 975sl Expresso 951sl
Remedy: Repair

Consumer Contact:

Bedz King toll-free at 1 888 600 1225

Recall Details

Units

About 2,900

Description

This recall involves Bedz King bunk beds with a side ladder. The beds were sold in twin over twin, twin over full and full over full combinations and four colors; white, espresso, honey and cappuccino. Affected models include BK 150SL, BK 151SL, BK 950SL, BK 951SL and BK 975SL. Model information and Bedz King are printed on labels attached to the top headboard.

Incidents/Injuries

None reported.

Remedy

Consumers should immediately check to see if they have the recalled bunk bed and contact Bedz King for a free repair kit and to confirm a physical address for delivery of the kit. Bedz King is contacting known consumers directly by email.

Sold exclusively at

BunkBedKing.com from July 2011 to October 2013 for between $350 and $750.

Importer

Bedz King, of Arlington, Texas

Manufactured in Brazil

You can place an order for the replacement parts by contacting us.

Determine the color and style (the style number will be found on the label attached to the bunk bed top headboard ie 151) that matches your bed.  Please ensure you include your current shipping address.


Your order will be shipped via FedEx ground delivery and you should receive you delivery within 10 to 14 days. The kit weighs 3 lbs and measures 40 x 3 x 3 inches.

You can see the parts and the instructions on how to assemble the parts at replacement kit assembly instructions.

These series of videos will assist you in the assembly process:

Step 1 - Removing the existing guard rail
Step 2 - Position template
Step 3 - Attach L bracket
Step 4 - Attach new guard rail to post
Step 5 - Attach lintel

We estimate the assembly of these parts will take you less than 10 minutes. If you need a copy of the original assembly instructions for you bunk bed these are available as listed:

BK 150 SL Twin over twin bunk bed with side ladder
BK 151 SL Twin over twin bunk bed with side ladder
BK 950 SL Twin over full bunk bed with side ladder
BK 951 SL Twin over full bunk bed with side ladder
BK 975 SL Full over full bunk bed with side ladder

These FAQ's should answer any questions you may have:

Q. Why is Bedz King conducting this recall?

A. We are conducting this recall to keep our customers safe and prevent injuries by providing an additional guard rail along with a modified guard rail support and a lintel for the foot board.

Q. How can I tell if my bunk bed is affected by the recall?

A. Look on the label on the top headboard of your side ladder bunk bed for model numbers 150 / 151 / 950 / 951 / 975

Q. What is the problem with my bunk bed?

A. The protrusion on the corner post next to the side ladder could pose a risk of injury.

Q. How can I fix this problem?

A. We will be providing all customers that purchased this bunk bed a repair kit free of charge. Refunds are not offered.

Q. What parts are in the repair kit?

A. You will receive an additional guard rail to attach to the corner post, a modified guard rail support to replace your existing guard rail support and a lintel for the foot board.

Q. How can I order the repair kit?

A. You can place an order at the top of this web page. Please ensure you order the color that matches your bunk bed. There is no charge for the repair kit.

Q. How long will it take for me to receive the replacement guard rail kit?

A. Please allow 10 to 14 days from the date you ordered the replacement kit. We apologize for any inconvenience, and assure you we are working as quickly as possible to repair your product.

Q. Will I be able to repair the product myself?

A. Yes. We will include complete instructions with the repair kit as well as a toll free telephone number to call if you have question about the repair.

Q. I purchased a stairway bunk bed - is this part of the recall?

A. No. Only the bunk beds with a side ladder are affected.

Q. Can I continue to use my bunk bed while I am waiting for the replacement kit to arrive?

A. No. You should stop using this bunk bed until you receive the replacement parts. Until then, we recommend that you separate the beds and use them as (depending on the style of bunk beds purchased) as 2 twin beds, or 1 twin and 1 full size bed or as 2 full size beds.

If you have any additional questions please contact us or you can call our toll free line at 1 888 600 1225.