Bunk Bed King - Testimonials and Customer Feedback.
At Bunk Bed King we want to make your online shopping experience secure, simply and straight forward. We appreciate that you may have concerns ordering goods on the internet. However, as a family owned and operated business, we want to assure you that you will receive the items you order, on time, in good condition at the lowest price.
The following is unsolicited feedback from our customers - If you would like to add your comments, please feel free to use the contact us form below:
I just wanted to thank you for the beautiful bunk bed & trundle bed that I ordered from you. I have a room set up for my 4 grandsons, now. The beds are beautiful & sturdy. As safe as bunk beds can be made. Only one of the boys is actually old enough, at the moment, to sleep in the bed, but he was so excited to see the room all put together. So thank you for the wonderful beds, at a great price & amazing customer service.
We love our new bunk bed! We ordered the tall twin-over-twin stairway bed in white with all of the drawers. It is gorgeous, solid & sturdy, not to mention so safe for our 2 & 5 year olds. The stairs are fantastic! The drawers have tons of space and are also well built. I reviewed every BB website and customer feedback before choosing this bed and this company. I was impressed that I ordered my bed on Thursday, midnight, and all 5 boxes arrived on Monday~ well before the speedy planned delivery date of Wednesday. Impressive!! I have already refereed you to many friends and heard from 2 friends that they ordered the same bed from you this week alone (we had a birthday party the day after it was put together~ great advertising :) You'll be seeing the orders pouring in from Santa Barbara!! Thank you so much. Cheers, Diego & Lola's Mama :) P,S, I hardly ever place a testimonial, but you guys deserve one!
Just wanted to share a photo, which I give you permission to use... My twin sons are over the moon happy with their new bunk bed! I am amazed at the quality for the great price and am very happy I found you on eBay! I am a single mom and somehow I managed to assemble the bunk beds by myself! I will definitely recommend you to family and friends!
I just wanted to thank you for the great quality, instructions and product that you produce. My husband and I put together the full bunk over full bunk beds with drawers. We couldn't be happier with the product. Just thought you should know. Julie F
This organization was wonderful to work with. We ordered a bunk bed that provided stairs to the top bunk and drawers underneath. We are a non-profit organization that provides transitional housing. We were definitely looking for the most efficient way to spend a limited amount of funds for a new bed. We received our order within a timely fashion, all the pieces were provided, in good condition, and the directions were easy to follow. The bed is an excellent value and is very sturdy. The wood is also a decent quality. This was a good value and an excellent business to work with. Kimberley H
We purchased the staircase bunk bed about 2 months ago. I was VERY skeptical making such a large purchase without ever having viewed the product in person. However, this bunk bed seemed to have everything that I had been looking for at the best price (staircase with storage drawers, extra headroom for bottom bunk, higher rail on top bunk, etc.).
Upon receiving the bed, we started unpacking the boxes (it came in 5 very heavy boxes). We were VERY impressed with the quality of the wood. My mom & I are fairly handy and we were able to put the entire set together in 1 day. The holes were all pre-drilled and the instructions were very easy to follow. My boys love their new beds! We have sustained just a few minor scratches on the beds (due to "little boys being little boys"), but they are easily hidden with a furniture marker.
Thank you for such a great product! Jamie E
I ordered a bunk bed with stairs and drawers last summer. It took us a very long day to assemble, but that bunkbed is sturdy because of the way it is assembled.
When we got to finishing the stairs, one of the pre-packaged boxes had a piece that was backwards for what was needed. I wrote to Bunk Bed King, sent pictures of what was wrong so that they could make sure they sent the right replacement, and 2 days later had a new pre-packaged box with all the required pieces. The customer service was excellent. In fact, even before I ordered the bed, I spoke to them on the phone to make sure I was getting the right height bed. They were helpful and patient.
The bed has been in heavy use for a year now, and is still very stable, unlike another less expensive bed we had in the past. I recommend this company and their products. Kristen F., NYC
I just purchased the twin captains bed for my two boys! I love the wood and it is very sturdy. Well worth the money! I love it and the boys do too! Great bed! Maryln B
Excellent bed!!! ordered twin over twin with trundle quality is excellent, solid as a rock when assembled. Could not be happier with this purchase. Will gladly recommend to anyone. Danny B
We received our bunk beds and We Love Them!! They are perfect. They are sturdy and the drawers underneath are so huge and nice. We are VERY Pleased and just wanted to say Thanks Brandy B
Extremely pleased with the service and ease of this experience. The bunk bed arrived in less than a week (and we live in upstate NY) and was assembled easily. Our girls were so excited, they could not wait to go to "sleep" that night. Thanks for offering such a quality product!!! Logan M
We just put together our bunk bed and the quality exceeded my expectations. What a great bed for the buy. And such a simple, easy website to shop from. Thanks!!! - Renae K
I just wanted to let you know I got the bed together and it looks absolutely beautiful. Thanks for the best service...... I'll recommend you to anyone I know looking for bedroom furniture - Wayde C
Hi, Just wanted to give a shout out to Bunkbedking. Unbelievable quality for the price! Unbelievable customer service. I wish all online shopping was like this. I will recommend Bunk Bed King to everyone I know in the DC area. I seriously can't believe how easy they were to put together, how good the beds look and how quickly we received the packages all for a remarkable price. Fantastic!- Nancy B
It was very hard for us to order an item like this site unseen, but with the depth of detail in the description we decided to bite the bullet and order. We were on edge all week until Fed-Ex drove up and delivered the packages. We want to thank you for a very good quality and good looking product, me and the wife but them together in about an hour with the help of a cordless driver and every part and every hole was spot on. When we bought mattresses the sales jerk augured that there is not a full over full bunk but I won. We want to thank you for hopefully helping us get the twins OUT of our bed. Thanks, - Mr JH
Our boys love their new bunk bed. We are really impressed with the excellent customer service we received from your company. I will highly refer friends and family to your company who are looking to purchase furniture. - Chantelle W
We purchased a Walnut Ranch style set and are very pleased! The bed is very sturdy, easy to assemble (3 hours), beautiful, and the gate is high enough that we do not worry about our son rolling out. In addition, the gap in between the two beds is sufficient, so that our other son does not have to worry about banging his head. We still cannot believe we got it for so cheap and no S & H or taxes! We also received it in about 7 days. All this to say "Thanks!" - Richard Family
want to thank you very much for the quick response on our order. It was a last minute order on our part and we didn't think or even plan to receive them before Christmas so it was a big surprise for us and our twins when they arrived before Christmas. We are very happy with the product, needless to say how happy the girls are. Thank you again for your quick turn around. You certainly made our Christmas more special - Judy W
I placed the order on Sunday and it is already here, wow that is great. Thank you so very much, pricing is great and the free shipping was an added bonus. Because of you my grandson will have what he wanted for his birthday. I will be ordering from you again and will tell my friends about you - Richard M
My husband opened the box and said, "they are real wood", I think for the price he was expecting anything but. After putting them together, we were both pleasantly surprised at how sturdy they were. You guys offer an exceptional deal with quality and affordability. Will refer family and friends to you all - Shannon C
We ordered the beds - got the beds - set up the beds - love em'!! Thanks, a satisfied customer and happy boys. - Lavon O
This isn't a question so much as a comment. I ordered a set of the twin over twin honey bunk beds on Sunday April 6th and I just wanted to say how delighted I was to already have receive it on Tuesday! I have never had such fantastic service! And the quality of the bed is just as wonderful! Thank you so much! I have been telling everyone I know of about how happy I am to have done business with you! - Amber A
Thank you so much for the speedy delivery! Our twin over full bunk bed arrived today...just in time for my son's birthday. We haven't put it together yet but so far everything looks good. Thanks for making the effort to get it here quickly, you went above and beyond for us. Thanks again. - Debbie B
Hi! I ordered bunk beds for my kids on Thursday April 3rd and was waiting very patiently for the email with my tracking number in it to arrive. Imagine my surprise when I got home yesterday (April 8th) and my bunk beds had already been delivered!! Wow! You guys are great. I have to admit though, that my husband and I were even more skeptical of the quality of the beds. Not only were they cheap, but the delivery was free and they arrived less than a week after I ordered them! Once again, imagine my surprise when we opened up the beds and saw how absolutely beautiful they were. Everything was packaged so nicely. The directions were very clear. We got the beds set up in just under two hours and two very no stress hours at that! The kids love their new beds and so do we. Thank you! - Michelle R
We received our twin over full bunk bed set on Friday. I was very leery of my purchase because it was so inexpensive. I thought for sure something would be wrong. I was very surprised! This is a QUALITY set. All of our friends and neighbors are impressed and you might get some of their business. - Suzanne A
Just set up the bed. It is wonderful! My daughters are thrilled and you have single-handedly "saved Santa" for another year - Del R
I wanted to let you know that the Captains Bed in Honey finish arrived in great shape and went together without any problems. I also wanted to say I am very happy with the fit and finish of this bed and it looks great. Thanks again for making a nice bed available at such an affordable price! - Cary A
I am ecstatic with this purchase! It was easy to put together and it looks wonderful! My daughter's are so happy! Thanks so much! - Amy B
Just wanted to let you know that we came in on Friday and purchased the twin over full from you. We are pleased with the quality of the bed. It matches perfectly with the current furniture in my son's room. He sleeps great in it and not in my bed anymore. You will be on my list of places to refer to people. Thanks again! - Theressa C
Thank you so much for all of your help! We could not be happier with the quality of the beds that we ordered. They look just great. I got them put together over the weekend. Just awesome! We at the ministry here are so very thankful! God Bless you both and your company! If anyone asks where we got our beds, we will be sure to tell them about you - Scott H
Just wanted to let you know our twin over full bunk bed arrived on Saturday, and the set is just beautiful! I am thrilled with our purchase. I was so hesitant to purchase something this important online but the look of elation on my sons face indicates we made a wise choice. Thanks for your help and for offering such quality pieces! - Emily W
The bed is incredible for the price. It is worth more than it was sold for. Excellent quality and easy to assemble - Kristy L
These bunk beds exceeded our expectations. Everything we had looked at in the stores was more expensive but the quality was horrible. The beds we got from you are far superior and the price is fabulous. We will recommend you to all of our friends. - John T
This was an EXCELLENT company to work with. All the parts came in and everything was in perfect condition. I had a couple of questions and emailed them, and they wrote back right away. Payment was easy and everything was just as they had laid out. I would recommend Bunk Bed King to anyone! - Christael W
Great experience with this vendor. By far the best price/quality I found on the internet or stores. If you are looking for a bunk bed this is the place to go. - Sean G
I am entirely satisfied with my bunk bed purchase, the price, and the delivery process. I would highly recommend this merchant to friends and family. - Beverley J
I purchased my bunkbed with a certain credit card because I thought the price of the bed must be too low. I wanted to protect myself. Bunk Bed King delivered to me in a very timely fashion a bed that was a better than I thought I was going to receive. - Michael D
The bunk bed came quicker than expected, which was great (from the order being placed in Texas to delivery in the Northwest was 8 days). The item was double boxed which prevented damage. The price was exceptional and we could find a better price anywhere. My overall opinion is that Bunk Bed King is a great company and a money saver in regards to bunk bed purchases. - Nathaneal H
Best price, immediate shipping, great follow up, great service. Absolutely perfect. Rare to get good service these days. Thank you! - Eric K
My husband and I are ecstatic over the beautiful bunk beds we purchased for our son with Bunk Bed King. We have been pricing bunk beds and could not find any reasonably priced, new or used in our NJ area. After searching on the Internet we were fortunate to have come across this web site. The quality is outstanding and we could not be any happier with our purchase from this store. Whenever one buys anything online, there is always a bit of concern that you will be disappointed and not get a decent product. This was not the case at all. We were shocked when we opened the boxes and saw such a well made and beautiful piece of furniture. No one can beat your prices. Thank you for a wonderful product and easy transaction. - Kelly and Steve Z
Great bed - great price! - Sarah H
Very satisfied with the product. Attractive and sturdy bunk beds. - Aero H
To place the order was easy. we received it very soon after. the quality is excellent. I was completely satisfied with my purchase. - Candace B
These people are the best. They really put the customer first. Fast shipping, pleasant to talk to, problem solvers, and the product (I ordered the white bunk bed) is fantastic! It took me no time at all to set up and my children love it. It is a durable and solid design. All you need is the mattresses and your done. THANK YOU SO MUCH BEDZ KING. I recommend them without reservation. - Thomas M
. Awesome bed,will buy here again. Great service. Thank you I will tell all my friends and send them their way. Way to go to help parents afford good bunk beds - Dwayne S
Everything was exactly as described. My order was handled in a much appreciated timely manner and I received it exactly when promised. Thank you my girls love the beds! - Mariana T
Best price on the web that I found and very nice and sturdy bed my girls love their new room. - Robert M
You never are sure what to expect ordering online but I had the best experience ordering from Bunk Bed King! I have recommended this merchant to friends. Not only was the price and shipping unbelievably low, the item was delivered within 3-4 days and I received a quick response when I had a question. And of course, the bunk bed I bought was as good if not better than what you would find at a store. I would highly recommend this merchant to anybody. Thanks, - Linda S
I am very very pleased with the complete service that I received from Bunk Bed King. I have and will recommend them to everyone that I know. - Jacqueline H
Great price, fast shipping, friendly customer service and a good-looking bunk bed!! Very happy customer! - Kristin Bedard
Great bed! Second one I bought. Can not believe the bed is so cheap and good. - Douglas M
Excellent communication, amazing prices and the quality of the furniture when it arrived exceeded expectations (given the low price). I am very pleased and would highly recommend this merchant. - Kimberley T
I was extremely pleased with Bunk Bed King. The price was great, and when the product arrived in just two days , we were pleased that the bed was indeed real wood and the natural color we ordered. We would definitely shop with them again and recommend them to friends and family. - Sabreia F
Absolutely no problems dealing with this company. I recommend them to all!! My purchase is wonderful and just as described. Thanks Bunk Bed King .- Lori R
Not only were they the cheapest, but also a really good customer shopping experience. The quality/price factor is very, very good. - Rob A
Easy process, great price, great build. My nieces loved the beds. I was very surprised at the quality. If I ever need bunk beds I will buy from this company. - Chenoa B
This is a repeat order from this Vendor. The merchandise, customer service, and prices are exceptional! I would recommend this Vendor without any reservations! - Angela B
Got the beds last night. My brother in law and I put them together in about 45 minutes (could not find cordless drill battery) The beds are great looking and very high quality. My wife and I are very pleased with the beds and nobody, I mean nobody can touch your prices. You and you company have made my 6 year old summer. - Mich and Jennifer F
Can't say enough about the excellent customer service I received from this merchant, which is why I would not hesitate ordering from them again! - Angela B
Awesome product - less expensive than elsewhere. Fast shipping. - Laurie V
The bunk beds are wonderful - they arrived promptly and in great condition! They were also easy to assemble and are very high quality! Thank you so much!! - Rebecca Z
Everything was as explained and the transaction was smooth. AND my bunk beds are even better looking than the pictures!!! THANKS!!! - Christina M
Though my purchase was fairly modest, it was handled with dispatch, was the best price I found anywhere on the internet, and I had a couple of direct e-mails from the business keeping me apprised of the rapid process of that order. You cant beat that! I had an excellent internet shopping experience and will look to them first for any future purchase should I need something from their product lines. - Welles G
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